Privacy Statement


Privacy Statement

We at Chelsea Information Systems, Inc. (“Chelsea”) are concerned about and committed to protecting the privacy of you, our website visitors, as well as our customers and our employees. To that end, we have established this Privacy Policy as a commitment to maintain the privacy of your personal information.

Use of Personal Information

We may gather information about you through our website in three ways. First, we may collect and store some personally identifiable information (such as your name, telephone number, and e-mail address) that you provide to us through surveys, job applications, club membership, service orders, support request or inquiries on this site. Second, we may collect and store information about your visit to this site in collective or aggregated data that does not identify you specifically. Third, we may collect and store information through the use of "cookies." The term "cookies" refers to lines of text that are transmitted to your web browser when you click on a site, providing a way for a server to recall a previous request or previous registration, or keep track of a transaction as it progresses, so that information does not have to be repeated. We use all of this information to help maintain accurate accounts, to provide and to change services, to provide accurate billing and shipping, to answer your inquiries, to market our services and products, and to help make our website useful to you. We do not market to or collect personal information about children under 13 years of age.

Sharing Information

The information that we obtain from you is generally necessary for us to provide our services and to design new services for your future use. As a general rule, Chelsea will not sell, trade, or disclose to third parties personal information gathered online about you without your consent. The only exceptions to this rule are: (1) when we work with affiliated businesses, partners, or agents to develop a relationship with you or to perform services for you on our behalf or (2) as may be required by lawful requests by public authorities such as through a subpoena, search warrant, or other legal process, including to meet national security or law enforcement requirements, or in the case of imminent physical harm to you or others. In the case of (1) above, we require the relevant businesses, partners, or agents to adhere to our policies regarding the use and protection of your personal information.

E-mail Communication

We and our affiliated businesses, partners, and agents may use e-mail to communicate to our customers, respond to visitors' e-mails, or to inform you about events or new products. We will not send commercial solicitations via e-mail to you if you request that they not be sent.

Choice

You may choose to "opt out" of (a) any third-party sharing of personal information by Chelsea (except pursuant to item (2) of "Sharing Information" above) or email communication as permitted above or (b) Chelsea's use of personal information you feel is incompatible with the purpose(s) for which it was originally collected or authorized by you. If you wish to "opt out," please contact Chelsea with such request via email at [email protected] or via mail at 1845 University Drive, Coral Springs, Florida 33071. Chelsea does not intend to collect any "sensitive information," however in the event that Chelsea does collect any "sensitive information," you will be given an affirmative "opt in" choice for any third-party sharing of such information by Chelsea or if it is to be used for a purpose other than that for which it was originally collected or authorized by you.

Access

If you wish to obtain a copy of the personal information collected by Chelsea or to correct, amend, or delete personal information collected by Chelsea, please contact Chelsea with such request via email at [email protected] or via mail at 1845 University Drive, Coral Springs, Florida 33071.

Security

Chelsea exercises generally accepted industry standards to protect the personal information provided to or collected by us. In the case of item (1) of "Sharing Information" above, we require the relevant businesses, partners, or agents to adhere to our policies regarding the use and protection of your personal information.

Modifications/Enforcement

Chelsea reserves the right to modify this Privacy Policy from time to time without notice in Chelsea's sole discretion. Such modifications shall be effective when posted. If you have any inquiries or concerns regarding Chelsea's privacy policy or our compliance with this privacy policy, please contact Chelsea via email at [email protected] or via mail at 1845 University Drive, Coral Springs, Florida 33071. If you believe that Chelsea has operated in a manner inconsistent with or in violation of this Privacy Policy, please contact Chelsea immediately, via email at [email protected] or via mail at 1845 University Drive, Coral Springs, Florida 33071, to remedy the inconsistency or problem. If the inconsistency or problem is not remedied by Chelsea to your satisfaction, please contact the American Arbitration Association at www.adr.org for an independent review and resolution of the issue.

WHY CHELSEA?

When selecting a reservation system for your club, you want to choose a company that specializes in reservation systems. Chelsea pioneered the industry in 1987 and remains the number one name in reservation systems.